Hemisphere.ai

Hemisphere is a fast growing start-up with a young, skilled, and driven team working on the machine learning applications of tomorrow. We are helping our clients apply smart automations for customer service workflows and processes. Our core technology is our Conversational AI module that is able to handle customer requests fully autonomous from A to Z.

Our Reassign.ai Conversational AI solution helps organizations that value great customer service by automating many of the long and repetitive user questions that are currently handled by human agents. Our vision: use AI to provide accurate and fast responses for most of the questions and enable agents with the right set of smart tools to build a more profound and engaging relation with the customer to win his loyalty.

Our AI technology is unique in the sense that is is able to understand long and complex user questions, and is able to distill the correct user intent. With our no-code-low-effort workflow builder anyone can learn the bot to understand new processes.