Job Detail
- Career Level Executive
- Experience Fresh
- Qualifications Certificate
Job Description
CaterSpot is an online marketplace that connects companies and people with great local catering options. We offer users the possibility to order 2000+ catering menus and packs from a curated list of caterers and restaurants in Singapore and Hong Kong with island-wide coverage. Currently, we are looking for a high-caliber individual to join as Logistic Operations Executive, as we continue to expand our presence and capabilities across South–East Asia. This role will be based at Bangsar, Kuala Lumpur.
Benefits:
- Become one of the pioneer members of the Asia’s fastest growing online catering marketplace
- Wide exposure into key aspects of a fast-growing, industry-disrupting startup
- Access to senior management for mentor-ship and guidance for your professional and personal development
- Open and fun company culture with a multicultural team in a newly established office right beside LRT station
- Flexible working hours and locations
- Competitive salary
JOB RESPONSIBILITY
- Oversees daily deliveries to be completed on a timely and smooth deliveries to customer
- Manage communications diligently with stakeholders (E.g.: Drivers , Key partner restaurants / caterers) on delivery-related matter
- Possess the ability to troubleshoot logistics related issues and liaise with the Customer Care team in resolving them
- Manage and clear daily logistics deliveries and backlogs, i.e. ensuring orders are delivered on time
- Conduct trainings to fleet of drivers on deliveries
- Resolve driver complaints by investigating problems, developing solutions, preparing reports and making recommendations to the rest of the team
- Involve in delivery route planning for deliveries in both SG and HK
JOB REQUIREMENT
- Primary Language(s): Cantonese (Required to liaise with Cantonese-speaking Clients from Hong Kong) and English; Mandarin is a plus
- Experienced candidates as well as fresh graduates are both welcomed
- Strong logical thinking and problem-solving skills
- Fluent in of Microsoft Office (especially excel spreadsheets)
- Good team player, positive attitude and eager to learn
- Self-driven and motivated
- Passionate in the eCommerce industry – experience in eCommerce / startup / operations is a bonus!
- Willing to work in shift rotations (7am – 4 pm or 10am – 7pm, 5 days a week which may include weekends & Public Holidays (company follows Singapore Public Holiday Schedule)