Support Engineer

MediaOnline International Sdn Bhd
  • Post Date : April 29, 2020
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Job Detail

  • Equity stake offered To Be Discussed
  • Career Level Executive
  • Experience Fresh
  • Qualifications Certificate

Job Description

The Support Engineer will manage daily technical support operations of digital signage & self-service systems. Daily operation includes system configuring, installing hardware & software, troubleshoot technical issues and maintaining all systems. This position will facilitate the technical digital signage and self-service workflow & processes. The position will act as the main point of contact for providing technical guidance as part of the digital signage & self-service help desk and on-site service. This position may require infrequent travel. 


  • Configuring, implementing, maintaining and enhancing Digital signage & Self-Service systems.
  • Troubleshoot Digital signage & Self-Service hardware, software related issues
  • Provide technical guidance to other applications integrated to digital signage systems
  • Guarantee system availability/performance & meet business expectations of delivering contents to each screen
  • Support systems rollout as needed
  • Develop and enforce adherence to IT principles and best business practices
  • Provide Digital signage system guidance to venues and operation teams
  • Other duties as assigned

  • Bachelors Degree or associates degree in computer science/ information technology or equivalent experience in the field.
  • Preferably 1+ years of experience working in relevant industry, maintaining the following: Windows OS, MSSQL, .Net, IIS and package management
  • Preferably 1+ years of experience supporting clients & working with vendors.
  • Fresh Graduates welcome to apply.
  • Strong working knowledge of network like LAN, WAN, Wi-Fi
  • Experience with Digital Signage, Audio/Visual, Point-of-Sales systems will be an advantage.
  • Salary Range from RM 2,800 to RM 4,000 per month depends on experience

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