Netomi

Netomi is the first continuous-learning AI platform for customer service - enabling enterprises to securely automate ticket resolution, boost agent productivity and provide a world-class customer experience.

The solution enables automatic, personalized and contextual resolutions to customer service tickets across email, chat and social. Netomi offers proactive, predictive care to resolve issues before they even happen.

The enterprise-grade platform makes it as easy as possible to configure, manage and train the AI, and launch within seconds. There is no for need technical staff to use the platform - it can be used and run by the support team itself.