Return Rabbit (By Auctane)

Return Rabbit is a post-purchase platform that helps e-commerce companies offer an intuitive customer experience while increasing exchanges and reducing returns. Or in other words, we help you retain more customers and give you a better bottom line for your business.

Ideally, customers would love every product and purchase again and again with no need to make a return or request a refund. But eCommerce isn’t perfect. In fact, it’s pretty messy. We’re here to make that mess smaller—to make the post-purchase experience easier, increase customer retention, and improve your bottom line. We believe that the most important customer moments happen after the buy button. We built Return Rabbit to equip brands with the tools they need to create authentic relationships with their customers and grow their brand in a way that wasn’t originally possible.

We believe that the most important customer moments happen after the buy button. We built Return Rabbit to equip brands with the tools they need to create authentic relationships with their customers and grow their brand in a way that wasn’t originally possible.


What Shoppers See:
-One-click returns and exchanges
-An easy to use, branded experience extending directly from your website
-Seamless yet non-intrusive touchpoints to consider exchanges over returns
-Faster refunds

What Merchants See
-Better retainment of revenue
-Higher trust and satisfaction from your customer base
-Insight into the performance of products and post-purchase operations
-Customizable business, discount and promotion rules